About Us

Our family have been serving our customers (You), specialising in electrical items and gadgets via websites since 2000. Our base is in Hereford, which has had a well-established security industry for many years.

We understand the challenge in sourcing quality, reliable listening devices & surveillance equipment. After consulting with colleagues and customers in the industry, we understand the challenges in purchasing quality surveillance products for a fair price, especially in the UK. After research we found that the products were provided by a few select dealers in the UK at premium prices. These dealers were often based in London with retail premises. We set out to establish a range of reliable products at fair prices for you, to compete at a fairer price.

The great feedback received helped us establish what is important to You (our customers):

Quality products- You told us that quality was more important rather than price alone. It’s important to our customers that we achieve quality at a fair price. Therefore, your product range is chosen carefully relying on your customer feedback over many years. Many are hand made in the UK, by the same technical experts also used by our more expensive competitors. Why pay more for the same product?

Competitive prices- Our prices are kept competitively low, by negotiating hard for you, keeping our business model lean, simple and cost effective. No expensive shop or expensive large warehouses to finance.

Personal service- Every product is tested for you before dispatch, to ensure that you can use the product when you receive it. We aim to answer your questions and support enquiries as promptly as possible. You asked us to simplify instructions, so many products that you purchase have instructions written by ourselves. This has been helped by customers like yourselves feeding back where they can be improved.

Prompt service- We always aim to reply to your website enquiries quickly. Products are dispatched promptly, without unnecessary delay on a majority of our range. Even hand-made products are normally dispatched to you within one business day. Should you experience a problem, we will try to assist you to resolve the problem swiftly.

Our customer loyalty has helped us grow to serve you since 2000. It doesn’t matter if you’re a security professional or a member of the general public, wanting a simple product to help you in your security challenge. We believe all are important to us.

Without our customers feedback and loyalty, we could not have been established for this period of time.

If you have any suggestions or comments please email us using the link Click here. 

Should you wish a call back and you are in UK we will gladly call you on request at our cost. Contact Us: Click here.

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Apple pay, Google pay, Amex, Visa, Mastercard, Switch, Maestro, Solo and Visa Delta Credit or Debit card payments Securely via Stripe and Paypal.
We also accept cash, cheque or postal orders (within the UK only) for orders.

 

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using latest encryption methods by a third party Stripe. They are not held in clear text on any web site. Stripe comply fully with the latest PCI DOS credit card security compliance.